Shipping Policy

Last Updated: April 2026

Quick Overview

We currently ship within the United States only.

• Orders are processed within 1–3 business days 
• Shipping times vary by location within the U.S. 
• Tracking is provided once your order is dispatched 

International shipping will be introduced at a later stage.

1. Shipping Locations

We currently ship exclusively within the United States.

We plan to expand to international markets, including the United Kingdom, European Union, Australia, and New Zealand, following launch.

2. Processing Times

Orders are processed within 1–3 business days.

During high-demand periods, processing times may be slightly longer.

3. Shipping Times (U.S.)

Estimated delivery times:

• Standard Shipping: 2–7 business days 

Delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout.

Free shipping may be offered on qualifying orders or promotions.

5. Tracking

Once your order ships, you will receive tracking details via email.

6. Delays

We are not responsible for delays caused by:

• Carriers 
• Weather 
• External disruptions 

7. Lost or Missing Packages

If your package is lost, contact us at hello@hapeebum.com and we will assist.

8. Incorrect Address

Customers are responsible for accurate shipping details.

Additional fees may apply for re-shipping.

9. U.S. & California Consumer Rights

Nothing in this policy limits your rights under applicable U.S. or California consumer protection laws.

If goods are damaged, defective, or not delivered, you may be entitled to a replacement or refund.

10. Contact

hello@hapeebum.com