Subscription Policy

Last Updated: April 2026

Quick Overview

By subscribing to HapeeBum, you agree to receive recurring deliveries of your selected products on a schedule you choose.

• Automatic recurring billing
• Flexible subscription management (skip, pause, cancel anytime)
• Full transparency before checkout

1. How Subscriptions Work

When you subscribe, your selected products will be automatically delivered on a recurring basis according to your chosen delivery frequency.

Your payment method will be charged automatically before each shipment.

1.1 Why Customers Subscribe

• Convenience – Never run out of essential products 
• Savings – Access to subscriber-only offers and pricing 
• Sustainability – Regular deliveries reduce waste and support eco-friendly consumption 

1.2 Managing Your Subscription

You have full control over your subscription at any time.

You can:

• Skip a delivery 
• Pause your subscription 
• Change products or delivery frequency 
• Update payment or shipping details 
• Cancel your subscription 

You can manage your subscription by logging into your account or via links provided in your order emails.

1.3 Billing

• Your payment method will be charged automatically prior to each shipment 
• Billing frequency depends on your selected delivery schedule 
• You authorise us to charge your payment method on a recurring basis until cancelled 

1.4 Notifications

We will send a reminder email at least 3 days before your next billing date so you can make changes if needed.

2. Cancellation Policy

You may cancel your subscription at any time.

• Cancellations must be made before your next billing date to avoid being charged 
• If you cancel after billing has occurred, your order will still be processed and shipped 
• Cancellation takes effect at the end of the current billing cycle 

To cancel, you can:

• Log into your account 
• Contact us at hello@hapeebum.com 

3. Refunds & Returns

All subscription orders are subject to our Refund & Returns Policy.

4. U.S. & California Automatic Renewal Law (ARL) Compliance

In accordance with applicable U.S. laws, including California’s Automatic Renewal Law (Cal. Bus. & Prof. Code §17600 et seq.), we ensure:

• Clear disclosure of subscription terms before checkout 
• Explicit consent to recurring billing via checkbox at checkout 
• Transparent pricing and billing frequency 
• Confirmation email after subscription enrolment 
• Easy-to-use cancellation methods (online or via email) 
• Advance notice of any material changes (pricing, frequency, terms) 

If we make material changes, you will have the opportunity to cancel before changes take effect.

5. International Users

If you are located outside the United States, you may have additional rights under local consumer laws, including in the United Kingdom, European Union, Australia, and New Zealand.

Nothing in this policy limits your statutory rights.

6. Changes to This Policy

We may update this Subscription Policy from time to time.

The latest version will always be available on our website with the updated date shown above.

7. Contact

For any subscription-related questions:

hello@hapeebum.com